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<p class=MsoNormal align=center style='text-align:center;line-height:25.0pt'><strong><span
style='font-size:16.0pt;font-family:华文中宋'>长宁区工商分局对外服务窗口<span lang=EN-US>2012</span>年向社会公开承诺</span></strong></p>

<p class=MsoNormal style='text-indent:28.0pt;line-height:25.0pt'><span
lang=EN-US style='font-size:14.0pt'>&nbsp;</span></p>

<p class=MsoNormal style='text-indent:28.0pt;line-height:25.0pt'><span
style='font-size:14.0pt;font-family:仿宋_GB2312'>为更好地接受社会各界的监督，落实长宁区</span><span
lang=EN-US style='font-size:14.0pt'>“</span><span style='font-size:14.0pt;
font-family:仿宋_GB2312'>三高两少</span><span lang=EN-US style='font-size:14.0pt'>”</span><span
style='font-size:14.0pt;font-family:仿宋_GB2312'>目标，进一步加强工商部门对外服务窗口政风行风建设，切实提高服务窗口工作效率和提升服务水平，工商长宁分局对外服务窗口郑重承诺如下：</span></p>

<p class=MsoNormal style='text-indent:28.0pt;line-height:25.0pt'><span
style='font-size:14.0pt;font-family:仿宋_GB2312'>一、窗口部位做到微笑服务、礼貌服务、规范服务、优质服务；热情周到，解答耐心，用语规范；接待时</span><span
lang=EN-US style='font-size:14.0pt'>“</span><span style='font-size:14.0pt;
font-family:仿宋_GB2312'>来有迎声、问有答声、去有送声</span><span lang=EN-US style='font-size:
14.0pt'>”</span><span style='font-size:14.0pt;font-family:仿宋_GB2312'>。</span></p>

<p class=MsoNormal style='text-indent:28.0pt;line-height:25.0pt'><span
style='font-size:14.0pt;font-family:仿宋_GB2312;color:black'>二、</span><span
style='font-size:14.0pt;font-family:仿宋_GB2312'>坚持</span><span style='font-size:
14.0pt;font-family:仿宋_GB2312;color:black'>咨询服务</span><span lang=EN-US
style='font-size:14.0pt;color:black'>“</span><span style='font-size:14.0pt;
font-family:仿宋_GB2312;color:black'>一口清</span><span lang=EN-US style='font-size:
14.0pt;color:black'>”</span><span style='font-size:14.0pt;font-family:仿宋_GB2312;
color:black'>，资料发放</span><span lang=EN-US style='font-size:14.0pt;color:black'>“</span><span
style='font-size:14.0pt;font-family:仿宋_GB2312;color:black'>一手清</span><span
lang=EN-US style='font-size:14.0pt;color:black'>”</span><span style='font-size:
14.0pt;font-family:仿宋_GB2312;color:black'>，受理审核</span><span lang=EN-US
style='font-size:14.0pt;color:black'>“</span><span style='font-size:14.0pt;
font-family:仿宋_GB2312;color:black'>一次清</span><span lang=EN-US style='font-size:
14.0pt;color:black'>”</span><span style='font-size:14.0pt;font-family:仿宋_GB2312'>；</span><span
style='font-size:14.0pt;font-family:仿宋_GB2312;color:black'>设立电子测评装置，方便服务对象对窗口工作人员进行满意度评价。</span></p>

<p class=MsoNormal style='text-indent:28.0pt;line-height:25.0pt'><span
style='font-size:14.0pt;font-family:仿宋_GB2312'>三、</span><span style='font-size:
14.0pt;font-family:仿宋_GB2312;color:black'>推行</span><span lang=EN-US
style='font-size:14.0pt;color:black'>“</span><span style='font-size:14.0pt;
font-family:仿宋_GB2312;color:black'>首问负责制、服务承诺制、限时办结制，责任追究制</span><span
lang=EN-US style='font-size:14.0pt;color:black'>”</span><span style='font-size:
14.0pt;font-family:仿宋_GB2312;color:black'>四项工作制度。坚持履行</span><span lang=EN-US
style='font-size:14.0pt;color:black'>“</span><span style='font-size:14.0pt;
font-family:仿宋_GB2312;color:black'>预约服务、上门服务、延时服务、引导服务、连续服务、即时服务</span><span
lang=EN-US style='font-size:14.0pt;color:black'>”</span><span style='font-size:
14.0pt;font-family:仿宋_GB2312;color:black'>六项对外服务承诺。坚持午间值班制度，方便服务对象办理有关事务。</span></p>

<p class=MsoNormal style='text-indent:28.0pt;line-height:25.0pt'><span
style='font-size:14.0pt;font-family:仿宋_GB2312;color:black'>四、</span><span
style='font-size:14.0pt;font-family:仿宋_GB2312'>提供便民服务措施。设置书写台、提供办事指南、示范文本、登记须知和服务手册，公布相关前置审批部门的地址和电话，放置便民服务箱，提供免费茶水，开辟服务对象休息区。</span></p>

<p class=MsoNormal style='text-indent:28.0pt;line-height:25.0pt'><span
style='font-size:14.0pt;font-family:仿宋_GB2312;color:black'>五、<span
style='letter-spacing:-.1pt'>积极推进企业设立并联审批工作，开通企业设立登记快车道。企业申请人向分局企业注册窗口递交企业设立所需的所有材料，注册窗口按照</span></span><span
lang=EN-US style='font-size:14.0pt;color:black;letter-spacing:-.1pt'>“</span><span
style='font-size:14.0pt;font-family:仿宋_GB2312;color:black;letter-spacing:-.1pt'>一口收件、分送相关、并联审批、限时完成</span><span
lang=EN-US style='font-size:14.0pt;color:black;letter-spacing:-.1pt'>”</span><span
style='font-size:14.0pt;font-family:仿宋_GB2312;color:black;letter-spacing:-.1pt'>的要求进行办理。对企业登记材料齐全，且符合法定形式的申请，承诺自受理之日起在</span><span
lang=EN-US style='font-size:14.0pt;color:black;letter-spacing:-.1pt'>5</span><span
style='font-size:14.0pt;font-family:仿宋_GB2312;color:black;letter-spacing:-.1pt'>个工作日内予以核准并发放相关法律文书及营业执照；对申请人申请办理简易变更事项，申请材料齐全、符合法定形式的，实行当场受理、当场核准，减少企业往返次数。</span></p>

<p class=MsoNormal style='text-indent:28.0pt;line-height:25.0pt'><span
style='font-size:14.0pt;font-family:仿宋_GB2312'>六、推行网上办事（上海市工商行政管理局网 站：</span><span
lang=EN-US style='font-size:14.0pt'>www.sgs.gov.cn</span><span
style='font-size:14.0pt;font-family:仿宋_GB2312'>）。为企业提供企业（个体工商户）申请注册登记表下载，提供办事指南，提供企业登记注册申请事项办理状态网上查询，受理企业网上年检申报。通过</span><span
lang=EN-US style='font-size:14.0pt'>“</span><span style='font-size:14.0pt;
font-family:仿宋_GB2312'>中国上海网上政务大厅</span><span lang=EN-US style='font-size:14.0pt'>”</span><span
style='font-size:14.0pt;font-family:仿宋_GB2312'>的</span><span lang=EN-US
style='font-size:14.0pt'>“</span><span style='font-size:14.0pt;font-family:
仿宋_GB2312'>企业设立并联审批</span><span lang=EN-US style='font-size:14.0pt'>e</span><span
style='font-size:14.0pt;font-family:仿宋_GB2312'>站通</span><span lang=EN-US
style='font-size:14.0pt'>”</span><span style='font-size:14.0pt;font-family:
仿宋_GB2312'>栏目，向公众提供网上一口收件的预申请服务，实现</span><span lang=EN-US style='font-size:
14.0pt'>“</span><span style='font-size:14.0pt;font-family:仿宋_GB2312'>外网填报、内网预审、现场提交、限时办结</span><span
lang=EN-US style='font-size:14.0pt'>”</span><span style='font-size:14.0pt;
font-family:仿宋_GB2312'>的服务方式。</span></p>

<p class=MsoNormal style='text-indent:28.0pt;line-height:25.0pt'><span
style='font-size:14.0pt;font-family:仿宋_GB2312'>以上承诺欢迎社会各界进行监督。</span></p>

<p class=MsoNormal style='text-indent:28.0pt;line-height:25.0pt'><span
style='font-size:14.0pt;font-family:仿宋_GB2312'>监督电话：</span><span lang=EN-US
style='font-size:14.0pt'>62401789&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></p>

<p class=MsoNormal style='line-height:25.0pt'><span lang=EN-US
style='font-size:14.0pt'>&nbsp;&nbsp;&nbsp; </span><span style='font-size:14.0pt;
font-family:仿宋_GB2312'>长宁区工商分局网站：</span><span lang=EN-US style='font-size:14.0pt'>http://gsj.changning.sh.cn/</span></p>

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